NBN

Choosing an NBN plan should be simple

Unlimited

Fast Unlimited

50/20 Mbps​​

Unlimited Data
50 Mbps Download*
20 Mbps Upload*


- No Lock in contract
- BYO Router
- Router available for $199
- Self Installation
​- 1 Public IP address

- Additional Public IP addresses       upon request
​-$100 activation fee

129

$

/mth

100/40 Mbps​​

Unlimited Data
100 Mbps Download*
40 Mbps Upload*


- No Lock in contract
- BYO Router
- Router available for $199
- Self Installation
​- 1 Public IP address

- Additional Public IP addresses             upon request
​- $100 activation fee

159

$

/mth

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* NBN™ Speeds: Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Clouded Communications. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. The Unlimited speed option has upload speeds between 1Mbps and 20Mbps. The Fast Unlimited speed option has upload speeds between 1Mbps and 40Mbps.
 Terms 

  • Lead time varies for services to be provisioned​​
  • Prices Listed Include GST
  • All prices are in Australian Dollars and are charged at the beginning of the bill cycle
  • Our activation fee of $100 applies to all NBN™ service connections. Non-standard or additional installations may incur charges payable by you - NBN™ will advise you of any applicable charges.
  • There are no lock in contacts
  • Both uploads and download speeds are dependent on your location and cannot be guaranteed.
  • You may switch between our NBN™ plans at any time without incurring contract break fees.

  • Effective 1 April 2016, the $300 New Development Fee (NDF) is charged for all NBN™ broadband connections in the following circumstances:
  • The first connection at a premises in a newly developed area i.e. a suburb with no pre-existing telecommunications infrastructure.
  • The first connection(s) at a premises in an establish area in the rare instance that a developer has increased the number of dwellings on the same plot of land e.g. demolished a single house and built a block of units.
  • Once the NDF has been charged at an address, it will not be charged again for subsequent connections, provided the number of dwellings at that address has not increased. More information on these charges can be found here.

  • Once the NBN™ roll out has been completed in your area, services over the legacy copper & HFC (Cable) network will no longer be available at your premises and any copper & HFC (Cable) services that are still connected at your premises on the Disconnection Date are liable to be disconnected. Cable services in Geelong, Mildura and Ballarat are not subject to this disconnection.
  • The installation of NBN™ FTTN or FTTB may disconnect the current copper-line telecommunications service that is connected to your premises.
  • Please be aware any existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN™ (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN™ compatible.
  • Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
  • Your NBN™ service does not include a battery backup. This means your household will be unable to access any internet and telephony services provided by nbn™ during a power outage. This includes making calls to emergency service numbers like 000. Please ensure you have alternate ways of making calls, such as a mobile phone.
  • VoIP services will not work If your internet connection is offline.
  • Depending on the type of NBN™ broadband and available in your area you may require a clouded communications modem.
  • For more information, please refer to our terms and conditions
  • Speeds listed are based on theoretical maximums, and actual speeds will be affected by various factors including AU and overseas networks, your modem and computer technology including WiFi capability, internal wiring, the location of your speedtest server and other environmental factors.
  • Connections to servers outside the clouded communications network are on a “best effort” basis and it may not be possible for you to achieve your desired or expected speeds or latency where you are connecting to equipment outside our control.
  • Unlimited plans are intended for use by a single end customer. Running multiple servers or sharing a connection across multiple customers is prohibited.
  • Pricing effective from 26/09/2017 and subject to change at any time.
  • All amounts are in AUD and inclusive of GST
  • All charges billed one month in advance.
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